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THE COUCH END USER LICENSE AGREEMENT

This Mobile Application End User License Agreement (“Agreement”) is a binding agreement between you (“End User” or “you”) and K&A Apps LLC (“Company”). This Agreement governs your use of the The Couch mobile application, (including all related documentation, the “Application”). The Application is licensed, not sold, to you.

BY CLICKING THE “AGREE BUTTON, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) REPRESENT THAT YOU ARE 18 YEARS OF AGE OR OLDER; AND (C) ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, INSTALL, OR USE THE APPLICATION.

1. License Grant. Subject to the terms of this Agreement, Company grants you a limited, non-exclusive, and nontransferable license to:

(a) download, install, and use the Application for your personal, non- commercial use on a single mobile device owned or otherwise controlled by you (“Mobile Device”) strictly in accordance with the Application's documentation; and

(b) access, stream, download, and use on such Mobile Device the features, functionality, and content made available in or otherwise accessible through the Application (“Content and Services”), strictly in accordance with this Agreement.

2. License Restrictions. You shall not:

  1. (a)  copy the Application, except as expressly permitted by this Agreement;

  2. (b)  modify, translate, adapt, or otherwise create derivative works or

improvements, whether or not patentable, of the Application;

(c) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Application or any part thereof;

(d) remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Application, including any copy thereof;

(e) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Application, or any features or functionality of the Application, to any third party for any reason, including by making the Application available on a network where it is capable of being accessed by more than one device at any time; or

(f) remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Application; or

3. Reservation of Rights. You acknowledge and agree that the Application is provided under license, and not sold, to you. You do not acquire any ownership interest in the Application under this Agreement, or any other rights thereto other than to use the Application in accordance with the license granted, and subject to all terms, conditions, and restrictions, under this Agreement. Company and its licensors and service providers reserve and shall retain their entire right, title, and interest in and to the Application, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.

4. Health Insurance Portability & Accountability Act. Some users you may interact with in connection with the Application, such as the Therapists (as defined below), qualify as “health care providers” (“Health Care Providers”) under the Health Insurance Portability & Accountability Act (“HIPAA”). Such Health Care Providers may require you to review and acknowledge their specific HIPAA Notice of Privacy Practices; any such terms are between you and such Health Care Provider. You agree to review our Privacy Policy, which provides additional information on how we may use your User Submissions (as defined below) and any communications between you and such Health Care Provider.

5. No Medical Advice; No Doctor - Patient Relationship; Not for Emergencies.

(a) You acknowledge and agree that Company does not offer medical advice or diagnoses or engage in the practice of medicine, and that the Application is not intended to be a substitute for professional medical advice, diagnosis, or treatment and is offered for informational and communicative purposes only. The Application is not intended to be, and you shall not understand it to be, the practice of medicine, nursing, pharmacy or other healthcare advice by Company. The Application is not meant to diagnose or treat any conditions; only your medical professional can determine the right course of treatment for you and determine what is safe, appropriate and effective based on your needs. Reliance on any information provided by Company or in connection with the Application, including without limitation any Content and Services, is solely at your own risk. You are solely responsible for any decisions or actions you take based on the information and materials available through the Application.

(b) You acknowledge that although some Content and Services you may access from us may be provided by healthcare professionals or other individuals in the medical profession, the provision of such Content and Services, or any other aspect of the Application, does not create a medical professional/patient relationship between you and Company or between any other individual or entity, and does not

constitute an opinion, medical advice, or diagnosis or treatment or other provision of medical or health care of any kind. The Content and Services that you obtain or receive from us, our employees, contractors, partners, sponsors, advertisers, licensors or otherwise through the Application, is for informational, scheduling and payment purposes only. Your use of any the Application and the Content and Services is not a substitute for healthcare. You should always obtain applicable diagnostic information from appropriate trusted sources. You should never delay seeking professional medical advice because of something they have read in connection with our Application.

(c) OUR APPLICATION SHOULD NEVER BE USED AS A SUBSTITUTE FOR EMERGENCY CARE. IF YOU HAVE A MEDICAL OR MENTAL HEALTH EMERGENCY, ARE THINKING ABOUT SUICIDE OR TAKING ACTIONS THAT MAY CAUSE HARM TO YOU OR TO OTHERS, YOU SHOULD SEEK EMERGENCY TREATMENT AT THE NEAREST EMERGENCY ROOM OR DIAL 911.

6. Relationship with Therapists. Some features of the Application are intended to assist users (“User(s)”) in finding a therapist or other healthcare professional (“Therapist”). Before receiving services from any Therapist (“Therapist Services”), you agree you are responsible for making your own determination that the recommended Therapist is suitable. Company is only responsible for connecting you with Therapists, and shall not be responsible for making sure that Therapist Services are actually provided or are up to a certain standard of quality. Company shall not be liable for cancelled or otherwise unfulfilled appointments, or any injury resulting therefrom, or for any other injury resulting or arising from, or related to, the use of the Application whatsoever. Company similarly shall not be responsible for ensuring that information (including credentials) a Therapist provides about himself or herself, or any Content and Services provided by a Therapist, is accurate or up-to-date. You acknowledge and agree that Company does not control the actions of any Therapist, and Therapists aren’t Company employees. Company does not endorse or recommend any Therapist, any Therapist Services or any other Content and Services or other information that you may access through the Application. Therapists are your independent contractors, and not employees, partners, representatives, agents, joint venturers, independent contractors or franchisees of Company. Company does not offer the Therapist Services and does not employ individuals to perform the Therapist Services. You hereby acknowledge that Company does not supervise, direct, control or monitor the Therapist Services and expressly disclaims any responsibility and liability for the Therapist Services, including but not limited to any warranty or condition of good and workmanlike services, warranty or condition of quality or fitness for a particular purpose, or compliance with any law, regulation, or code.

7. Therapist’s Conduct. If you have registered to use the Application as a Therapist, you agree as follows:

(a) When communicating with other Users of the Application, you shall exercise a reasonable standard of care, including confidentiality obligations, at least equivalent to a traditional in-person interaction with a User as mandated by your professional and regulatory agencies.

(b) You shall not agree to provide to Users any services other than Therapist Services.

(c) You shall not provide to Users any services which may not be lawfully or ethically rendered or provided through the Application according to the laws, regulations and ethics that apply in the your jurisdiction.

(d) You acknowledge and agree to inform Users that the any advice or information that you provide to a User through the Application, are not in any way to be considered a substitute for an in-person interaction between the User and you or any other professional.

(e) For emergency matters and issues, you shall instruct the User to immediately call 911 or their local emergency assistance number.

(f) Regardless of your professional and educational training, you agree to never engage in the practice of medicine through the Application, including, without exception, diagnosing medical conditions and prescribing or dispensing any medications.

(g) You shall not use this Application to solicit any illegal or unethical activity or other activity which infringes our rights or the rights of others, including, without limitation, promoting other legitimate business activities or selling any products whatsoever, regardless of the legality of the products.

(h) You shall be bound by any and all applicable local, state, federal or international law, statute, ordinance, rule, regulation, or ethical code in relation to the use of the Application and to his/her relationship and interactions with the Users and with the Company. The Therapist further agrees and commits not to engage in conduct that is harmful, unethical, fraudulent, deceptive, or offensive.

8. User Contributions.

(a) The Application contains features (collectively, "Interactive Services") that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through the Application. You agree that all User Contributions shall comply with the Content Standards set out below. Any User Contribution you post to the Application shall be considered non-confidential and non-proprietary. By providing any User Contribution on the Application, you grant us and our affiliates and service providers, and each of their

and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material.

(b) You represent and warrant that:

(i) You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.

(ii) All of your User Contributions do and will comply with this Agreement.

(iii) You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

(iv) We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Application.

9. Monitoring and Enforcement; Termination (a) Company shall have the right to:

(i) Remove or refuse to post any User Contributions for any or no reason in our sole discretion.

(ii) Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates this Agreement, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Application or the public, or could create liability for the Company.

(iii) Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

(iv) Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Application.

(v) Terminate or suspend your access to all or part of the Application for any or no reason, including without limitation, any violation of this Agreement.

(b) Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Application. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

(c) Company shall not be liabile for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

10. Content Standards. These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, you agree that your User Contributions shall not:

(a) Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

(b) Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

(c) Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.

(d) Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with this Agreement and our Privacy Policy.

  1. (e)  Be likely to deceive any person.

  2. (f)  Promote any illegal activity, or advocate, promote, or assist any unlawful

act.

(g) Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.

(h) Impersonate any person, or misrepresent your identity or affiliation with any person or organization.

(i) Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.

(j) Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

11. Collection and Use of Your Information. You acknowledge that when you download, install, or use the Application, Company may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of the Application. You also may be required to provide certain information about yourself as a condition to downloading, installing, or using the Application or certain of its features or functionality, and the Application may provide you with opportunities to share information about yourself with others. All information we collect through or in connection with this Application is subject to our Privacy Policy. By downloading, installing, using, and providing information to or through this Application, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

12. Geographic Restrictions. The Content and Services are based in the state of California in the United States and provided for access and use only by persons located in the United States. You acknowledge that you may not be able to access all or some of the Content and Services outside of the United States and that access thereto may not be legal by certain persons or in certain countries. If you access the Content and Services from outside the United States, you are responsible for compliance with local laws.

13. Updates. Company may from time to time in its sole discretion develop and provide Application updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your Mobile Device settings, when your Mobile Device is connected to the internet either:

(a) the Application will automatically download and install all available Updates; or

(b) you may receive notice of or be prompted to download and install available Updates.

You shall promptly download and install all Updates and acknowledge and agree that the Application or portions thereof may not properly operate should you fail to do so. You

further agree that all Updates will be deemed part of the Application and be subject to all terms and conditions of this Agreement.

14. Third-Party Materials. The Application may display, include, or make available third-party content (including data, information, applications, and other products, services, and/or materials) or provide links to third-party websites or services (“Third- Party Materials”). You acknowledge and agree that Company is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Company does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

15. Term and Termination.
(a) The term of Agreement commences when you install the Application and

will continue in effect until terminated by you or Company as set forth in this Section 15.

(b) You may terminate this Agreement by deleting the Application and all copies thereof from your Mobile Device.

(c) Company may terminate this Agreement at any time without notice. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement.

(d) Upon termination:

(i) all rights granted to you under this Agreement will also terminate; and

(ii) you must cease all use of the Application and delete all copies of the Application from your Mobile Device and account.

(e) Termination will not limit any of Company's rights or remedies at law or in equity.

16. Disclaimer of Warranties. THE APPLICATION IS PROVIDED TO END USER “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE APPLICATION, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS

FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE APPLICATION WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

17. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APPLICATION OR THE CONTENT AND SERVICES FOR:

(a) PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES.

(b) DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE APPLICATION.

THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

18. Indemnification. You agree to indemnify, defend, and hold harmless Company and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys' fees, arising from or relating to your use or misuse of the

Application or your breach of this Agreement, including but not limited to the content you submit or make available through this Application.

19. Export Regulation. The Application may be subject to US export control laws, including the Export Control Reform Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release the Application to, or make the Application accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule, or regulation. You shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making the Application available outside the US.

20. Severability. If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect.

21. Governing Law. This Agreement is governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this Agreement or the Application shall be instituted exclusively in the federal courts of the United States or the courts of the State of California in each case located in the City of Los Angeles and Los Angeles County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

22. Limitation of Time to File Claims. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APPLICATION MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

23. Entire Agreement. This Agreement and our Privacy Policy constitute the entire agreement between you and Company with respect to the Application and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Application.

24. Waiver. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Privacy Policy

THE COUCH PRIVACY POLICY

K&A Apps LLC (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:

The types of information we may collect or that you may provide when you download, install, register with, access, or use the The Couch mobile application (the “Service”) or use our website at https://www.thecouch.app/ (the “Website”, and collectively with the Service, the “Service”).

Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect:

On or through our Service.

In email, text, and other electronic communications sent through or in connection with the Service.

This policy DOES NOT apply to information that:

We collect offline or on any other Company applications or websites, including websites you may access through the Service.

You provide to or is collected by any third party (see Third-Party Information Collection), including any information you share with other users of the Services via the Services.

Our other websites and applications, if any, and these other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS NOT TO USE THE SERVICE. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. THIS PRIVACY POLICY MAY CHANGE FROM TIME TO TIME. YOUR CONTINUED USE OF THIS SERVICE AFTER WE MAKE CHANGES IS DEEMED TO BE ACCEPTANCE OF THOSE CHANGES, SO PLEASE CHECK THE POLICY PERIODICALLY FOR UPDATES.

Your use of our Service is also subject to our terms of service and any applicable end user license agreement you agree to when using our website or downloading and using our mobile application.

FOR THE AVOIDANCE OF DOUBT, THIS POLICY DOES NOT APPLY TO INFORMATION THAT YOU SHARE WITH THERAPISTS THROUGH THE SERVICES. Your therapist should

give you a notice of privacy practices that describe how they use and disclose your protected health information (“PHI”), including through the Services. Your therapist’s ability to disclose your PHI for these and similar purposes is restricted by applicable federal law and state law, including HIPAA and the applicable privacy laws of the state in which you reside. If you wish to restrict the disclosures that your therapist makes of your PHI, you should make a request directly to your therapist. To the extent your PHI becomes part of your therapist’s health records, you may not be able to delete it.

Children Under the Age of 18

Our Service is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@thecouch.app.

Information We Collect and How We Collect It
We collect information from and about users of our Service:

Directly from you when you provide it to us.

Automatically when you use the Service.

Information You Provide to Us

When you download, register with, or use the Service, we may ask you provide information:

By which you may be personally identified, such as name, credit card number, postal address, email address, telephone number, gender, and details of your professional licenses (“personal information”).

That is about you but individually does not identify you, such as your schedule of availability and specialized areas of practice if you are a therapist.

This information includes:

Information that you provide by filling in forms through the Service. This includes information provided at the time of registering to use the Service, creating an account, posting material, and requesting further services. We may also ask you for information when you report a problem with the Service.

Records and copies of your correspondence (including email addresses and phone numbers) if you contact us.

Details of transactions you carry out through the Service. You may be required to provide financial information before registering to use certain functions of the Service.

Your responses to surveys that we might ask you to complete for research purposes. Your search queries on the Service.

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You may also provide information for publication or display (“Posted”) on public areas of the Service (collectively, “User Contributions”). Your User Contributions are Posted and transmitted to others at your own risk. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Automatic Information Collection

When you use our Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, and we may collect information in connection with specific functions or services provided on the Services, including, but not limited to:

Usage Details. When you access and use the Service, we may automatically collect certain details of your access to and use of the Service, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the Service.

Device Information. We may collect information about your device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.

Stored Information and Files. The Service also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

If you do not want us to collect this information do not use the Service and do not download the App or, if you have already downloaded it, delete it from your device. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information. Note, however, that opting out of the Service’s collection of location information will disable its location-based features.

We do not collect information about your activities over time or across third-party websites, apps, or other online services (i.e., “behavioral tracking”).

Information Collection Technologies

The technologies we use for automatic information collection may include:

Cookies (or mobile cookies). We and our service providers may collect information through the use of “cookies” and similar technologies to understand how you navigate through and interact with our Service, to learn what content is popular, for authentication and advertising purposes, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use our Service. We also use cookies for data analytics purposes, including from Google

Analytics. You can find more information on how Google uses data from these cookies at google.com/policies/privacy/partners. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add- on. You should consult your web browser to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of our Platform.

Web Beacons. Pages of the Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).

Third-Party Information Collection

When you use the Service or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include analytics companies, your mobile device manufacturer, or your mobile service provider.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

Provide you with the Service and its contents, and any other information, products or services that you request from us.

Communicate with you, either directly or through one of our service providers, including for marketing and promotional purposes.

Facilitate transactions and payments.

To allow you to participate in interactive features on our Services.

Fulfill any other purpose for which you provide it.

Give you notices about your account, including expiration and renewal notices, if any.

Respond to customer support questions or your requests.

Conduct research.

Find and prevent fraud.

Resolve disputes, to protect ourselves and other users, and to enforce any legal terms that govern your use of the Service.

Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Notify you when Service updates are available, and of changes to any products or services we offer or provide though it.

We may also use the information in any other way we may describe at the time you provide the information or for any other purpose with your consent.

The usage information we collect helps us to improve our Service and to deliver a better and more personalized experience by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our Service according to your individual interests.

Speed up your searches.

Recognize you when you use the Service.
We use location information we collect to match users and therapists the same geographic area.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please [

] For more information, see .

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.

In addition, we may disclose personal information that we collect or you provide:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of K&A Apps LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by K&A Apps LLC about our Service users is among the assets transferred.

To fulfill the purpose for which you provide it. For example, if you give use the "contact a therapist" feature of our Website, we will transmit your username and the contents of the message you provide to that therapist.

For any other purpose disclosed by us when you provide the information. With your consent.

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

To protect the security or integrity of our Service.

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email us at

info@thecouch.app

Your Choices About Our Collection, Use, and

Disclosure of Your Information

To enforce our rights arising from any contracts entered into between you and us, including our EULA and for billing and collection.

To investigate and defend ourselves or others against any third-party claims or allegations.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of K&A Apps LLC, our customers or others.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Service may then be inaccessible or not function properly.

Location Information. You can choose whether or not to allow the Service to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the Service may become inaccessible or not function properly.

Promotion by the Company. If you do not want us to use your email address to promote our own products or services, you can opt-out by [OPT-OUT METHOD].

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the Service and visiting your account profile page.

You may also send us an email at info@thecouch.app to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Service, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Service users.

California Do-Not-Track Disclosure

We are committed to providing you with meaningful choices about the information collected on our Service. However, because we do not track users and the Internet industry is currently still working on Do-Not-Track standards, our Website and App do not respond to browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking (“Do-Not- Track” signals).

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Service, if any, or when communicating with other users of the Service.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at info@thecouch.app.

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